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NEW COMPUTERS FOR PUBLIC USE

From the Director’s Desk

The library will soon be installing two new computers for patrons to use to access the internet at the library. One of these terminals will go in the youth room and the other will go in the computer room right behind the reference desk. Thanks to the Friends, we are in a better position to meet the high demand for the world of information that is out there in cyberspace. We are very thankful that the Friends are also supply the funds we need for the desks where those computers will be located. This will take a month or two to get delivery and installation accomplished. In the meantime, we hope to provide at least some access with the three machines we currently have available.

One of the biggest projects that has been anxiously awaited by the staff over the past several months will be the final switch over to new Library Network software. Patrons will be pleased to know that they will only need to carry only one library card to use several area libraries. It will be very important, especially as we make the big change, to have your library card with you when you come to the checkout desk. There will be a period when we will be unable to look your name up in the database. We will upgrade your “home” library card and put a sticker on it saying “the card to use.” This sticker will show that your card is good in Agawam, Springfield, Westfield, Holyoke, Chicopee, East Longmeadow, Longmeadow, etc. In fact your card will be good in over 60 libraries in Western and Central Massachusetts.

Other changes we hope patrons will like will be the ability to easily see the items in all of the other libraries. Later on you will be able to place a hold on those items for yourself at any terminal that provides access. For instance, if you have a computer at home and see an item you want you can place a reserve on it from you home computer. You will also be able to see what you have checked out on your card using your own PIN number from a PAC terminal in the library or from access to the system from your home library. Eventually you will be able to renew your books much the same way. The computerized card catalog will look different and be much better at searching than the previous system.

Please mark your calendar. The library will have to be closed to the public in the evening on Monday, October 18 in order for the final phase to be enabled. The library will be open from 9 to 5 that day, but closed from 5 to 9 that night. The next morning, all new systems will be go! All new things need a period of adjustment. We hope you will bear with us as we put into effect all that we have learned in our training over the past few months. We know you will be pleased with the final result. For those of you who may be worried – we will be Y2K compatible with this new system.

Barbara J. Morse
West Springfield Public Library
200 Park Street
West Springfield, MA 01089

Internet Computers are now available at The Library!!